What forms of Payment Do You Accept?
We accept Mastercard, Visa, Paypal, Checks (allow up to 10days to clear bank) and money orders. Many people are scared of buying things online using credit cards, but let me assure you we follow only the strictest security precautions when handling your data. In fact, your credit card information will never be stored on our server at all. In addition to our precautions many credit card and even some debit card companies are now offering protection for fraud when making online purchases. If MasterCard or Visa are not you thing we also accept American Express, Discover and most other credit cards through Paypal. Paypal is one of the most popular payment methods on the internet with the invention of online auctions. They even have an option whereby once you are set up you can have the money taken directly out of your checking account to avoid having to give you credit card information to strangers. Speaking of that they have some of the strictest security measures in the industry to help prevent fraud and protect you from problems. Thousands of merchant accept Paypal payments payments. You don't have to buy something here to sign up. Simply click this link to sign up today . Since so many people are still scared of sending their information over the internet we also offer the option to make off line purchases. Do your shopping as you normally would adding items to your basket. Then once you are done go through the normal check out process. Once you have signed in or registered you will come to the screen allowing you to select your shipping method and to check your shipping address. After hitting continue you will come to the billing information screen. About half way down you will see the payment method box. Select check or money order and complete the rest of the screen. Next, hit continue. This will display your order information. Check it for completeness and accuracy and hit confirm to complete your check out. After hitting confirm your order will be processed and you will be sent an invoice via email to send in to us. Mail it along with payment of personal check or money order to Cahoon's Closet., 100 Riverwalk Way , Irmo, SC 29063. Once payment is received or in the case of checks they clear the bank (please allow 2-10 days additional for checks) your merchandise will be shipped. Remember to include freight and sales tax (if SC or NC resident) with your payment.
Do I Have to Order Online?
No. If you are would prefer you can complete your order online. When you go to check out simply select the check or money order option. Once your order is processed you will receive a confirmation that will give you information where to send payment. If you still do not feel comfortable with doing that you can always email use your order or email our customer support staff and they would be glad to call you back to take your order over the phone. We are committed to making your buying experience as safe and enjoyable as possible.
How Long Does Delivery Take?
Our items are shipped from many different locations across the country and are normally shipped within one to three days. All of our quoted shipping cost are based on ground delivery that normally take from three to ten days depending on where the item is being shipped from and where you are located. Sometimes it may take longer, but every effort will be made to get you your merchandise as soon as possible. If you need a faster delivery feel free to contact us for a price quote and product availability.
Only Part of My Order Arrived or How Come My Order Arrived at Different Times?
We order our products from many different suppliers from around the world. In an effort to keep shipping cost low for our consumers we have worked with many of them to have the products shipped directly from their warehouse to you. This eliminates having to pay for shipping to us and then again for shipping to you. This helps us keep cost low. If you order multiple items there is a chance they may be coming from different suppliers and thus will come in different boxes and possible on different days. So don't worry if you get two boxes or all of your order doesn't arrive at the same time. On the very rare occasion something is backordered or not available we will let you know as soon as possible. Please allow up to ten days for your delivery before contacting us. Normally they arrive much faster, but at more distant locations or heavy shipment times of the year it does take longer.
I Don't See What I Am Looking For, Do You Make Custom Orders?
Yes, we here at Cahoon's Closet have invested thousands of dollars in state of the art equipment that will allow us to produce a large array of items. We regularly do special orders for dog & cat shows, civic groups, schools, church and individuals. In addition to that we have access to literally thousand of product we don't show on the site. If there is something you are looking for or need to get made please contact us at support@cahoonscloset.com. We would love to work with you to get exactly what you need. Be sure to check out or Custom and Personalized Products Page for more information.
Do I Have to Pay Sales Tax on My Order?
Residents of South Carolina will be charged the appropriate sales tax on any ordered purchased at Cahoon's Closet. For customers located outside either of South Carolina, they will not be charged, but should be advised many states have use tax laws that may apply to this purchase.
How Do I Subscribing/Unsubscribe To Our Mailing List?
Subscribing to our newsletter is the best way to keep up with what is happening here at Cahoon's Closet and to take advantage of the many newsletter only specials. Subscribing is simple. All you need to do is click the "sign up for newsletter " link at the bottom of the page. You will be asked to fill out some basic information to get you set up in our system and before submitting it simply check the box saying you would like to subscribe. If you are already a customer and want to receive our newsletter. or if you need to make changes to your subscription simply log into your account and either check or uncheck the box indicating if you want to subscribe or unsubscribe.
Why Should I Join Your Mailing List?
Since things are always changing here at our closet, our mailing list is the best way to keep up with everything that is going around here. We promise not to bombard you with unwanted mail and you can always unsubscribe simply by sending us and email asking to be removed. We don't sell our customer information or email list so you don't have anything to worry about.
About once a month we like to send our a message to our list informing them of what is happening around here. Members will also receive a first look at new items that will become available soon and will have the first opportunity to purchase before they go on sale to the general public. From time to time there will also be members only specials that no one will want to miss. We solicit feedback from our mailing list members asking about how are service is or if there is any particular items they would like to see sold on our site. All of that feedback will be used to better improve you shopping experience here at Cahoon's Closet
What is Cahoon's Closet's Return Policy?
We here at Cahoon's Closet strive to provide the highest level of customer service and satisfaction, but we realize there are time when you get something and it is not quite what you hoped it would be. We also realize many people are hesitant to purchase things online out of fear they won't like what they get. With that in mind we have instituted a fairly liberal return policy. For more details on our return policies visit our Return & Refund Policies Page .
We inspect all products for damage before they shipped out of one of our warehouses. We also take every precaution to make sure your purchase gets to you safe. However, accidents do happen. If on the odd chance you get an item that has been in damaged in shipping you will need to notify your carrier immediately. After doing so you can then contact us. Most carriers will reimburse you for damage caused by shipping, but in the odd case they will not we will do our best to rectify the situation and make you happy. In the unfortunate event that you are forced to return something, you will need to contact us using our contact page or at support@cahoonscloset.com for a return authorization number and shipping instructions. We do not accept any returns without prior authorization.
I Can't Decide what to Get? Can You Help?
We are always willing to help our customers in any way possible. We can make suggestions or even try to find that special gift from the many things we don't have listed on our site. If the person you are looking to buy for is a registered customer we can even go take a look at their wish list. Of course, if all else fails you can always send them a Cahoon's Closet Gift Certificate.
I am not sure what size I need, Can you Help? Buying clothes online can always be tough. What size do I need? Will this fit me correctly? All of those make it tough to decide to buy. However, apparel buying is one of the largest growing segments for the internet. So how can you be sure you get the right size. First, it always helps to be familiar with the various name brands. Since most of our lines are high quality name brands you probably already have some in your closet. Try them on and see what size fits best. If that does not work we have compiled size charts for all the major lines of clothes we carry. TO find them simple CLICK HERE . If you still have questions don't hesitate to email one of our helpful customer service representative. |
